Refund policy

REFUND POLICY

Our 14-day refund policy is in effect. To request a refund for any of the following reasons, you have 14 days from the day you received the item(s).

Damaged Item Ordered in the Wrong Way (Send Photos)
You'll also require a receipt or other evidence of purchase.
Only the sale price of the item will be refunded to you. Shipping is not.
Items marked "all sales final" cannot be returned.

Please email us at designs.kayelle@gmail.com  to begin a refund.
Any questions or complaints can be sent to us at designs.kayelle@gmail.com 

 

Issues and damages

Please check your order when it arrives and let us know right away if anything is broken, damaged, or defective so we can look into it and make it right.

EXCHANGES

Unfortunately, at this time, we do not provide swaps. However, after receiving a refund, you are welcome to repurchase the appropriate item(s).

Please check your order when it arrives and let us know right away if anything is broken, damaged, or defective so we can look into it and make it right.